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01. DO THE PEARL'S CONFORM TO THE USGA RULES OF GOLF?
02. CAN I PURCHASE A PEARL DIRECTLY FROM CALDWELL ONLINE?
03. DO THE PEARL'S COME WITH A SATISFACTION GUARANTEE? 
04. WHAT IS THE WARRANTY ON A PEARL?
05. HOW DO I CONTACT CALDWELL GOLF CONSUMER SERVICES?
06. DOES IT REALLY HAVE THE FEEL AND SOUND OF WOOD?
07. ISN'T CERAMIC TOO HEAVY AND BRITTLE FOR GOLF CLUBS, OR IS IT AN INSERT?
08. CAN YOU HELP IN DECIDING WHICH SHAFT TO CHOOSE?
09. DOES CALDWELL GOLF SPINE ALIGN THE SHAFTS?
10. WILL CALDWELL GOLF SHIP TO LOCATIONS OUTSIDE THE UNITED STATES?
11. HOW SHOULD I CLEAN MY CLUBS?
12. DOES CALDWELL GOLF DO ANY CLUB REFINISHING?
13. WHAT DO I DO IF MY CLUB IS IN NEED OF REPAIR OR REPLACEMENT?
14. ANY ADVICE ON HOW TO RESHAFT CGC's CLUBS?
15. HOW DO I INQUIRE ABOUT EMPLOYMENT OPPORTUNITIES?
 



 

01. DO THE PEARL'S CONFORM TO THE USGA RULES OF GOLF?

YES.  The complete line of Caldwell Golf clubs * conform with the "United States Golf Association RULES of GOLF."   * (USGA LETTER)

Although a USGA ruling is not a prerequisite to the manufacturing and sale of golf clubs, it is a key factor in determining the acceptability of a golf club for use in any USGA, PGA, Senior PGA, and LPGA-sponsored event. It also makes a big difference to many amateurs and amateur events alike! 

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02. CAN I PURCHASE PEARL DIRECTLY FROM CALDWELL ONLINE?

YES.  The complete line of Caldwell Golf clubs may be purchased online at the PRO SHOPPE

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03. DO THE PEARL'S COME WITH A SATISFACTION GUARANTEE

You have a 30 day trial period. If  you have hit your Pearl and find it unsatisfactory within the allotted 30 days, the original buyer, with proof of purchase, may return it for a 100% refund of the purchase price, less any initial prepaid shipping & handling charges. If you purchased the product directly from Caldwell Golf or a Caldwell Golf Rep, you will already be registered in our database. GUARANTEE>>

NOTE: The 30 day trial period does NOT apply to custom clubs.

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04. WHAT IS THE WARRANTY ON A PEARL?

Caldwell Golf Co. warrants all of it's golf clubs to be free of defects in manufacture for as long as you own the club... MORE >>

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5. HOW DO I CONTACT CALDWELL GOLF CONSUMER SERVICES?

If you can't find the answer you're looking for in our FAQs, you can E-mail a Caldwell Golf Consumer Service Specialist. Caldwell Golf Consumer Services can also be reached at 1-800-737 3136, Monday through Friday, 8 A.M. to 4 P.M. Pacific Time.

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6. DOES IT REALLY HAVE THE FEEL AND SOUND OF WOOD?

This is a "you have to experience to believe it" question, but we assure you, it definitely has the sound and feel of persimmon and/or other hard wood. Some of the younger generation who've never played with persimmon have commented that, "it doesn’t sound right". What they mean is that they are so used to hearing the metal "tin-can clink", that they think that is how a golf club is "supposed" to sound!

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7. ISN'T CERAMIC TOO HEAVY AND BRITTLE FOR GOLF CLUBS, OR IS IT AN INSERT?

If it were pure ceramic, yes it would be much too heavy and brittle. The entire line of Caldwell Golf clubs are injection molded... manufactured from a lightweight proprietary ceramic composite. The Ceramix Composite is not an insert, and because the material is so durable and strong, all CGC golf clubs come with a LIFETIME WARRANTY.

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8. CAN YOU HELP IN DECIDING WHICH SHAFT TO CHOOSE?

Yes!  The shafts in our woods are top quality and manufactured in the USA to exacting standards. For assistance in choosing a shaft, please fill out the FITTING QUESTIONNAIRE.

The Shaft Guide may also be helpful... SHAFT GUIDE

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9. DOES CALDWELL GOLF SPINE ALIGN THE SHAFTS?

Yes, CGC has spine aligned (shaft stabilization) ALL shafts from day one, ten years ago... what this involves, is the process of inserting the shaft into the head in a manner that allows the shaft to oscillate in a particular direction.

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10. WILL CALDWELL GOLF SHIP TO LOCATIONS OUTSIDE THE UNITED STATES?

YES... JUST CALL 800.727.4372 FOR RATES.

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11. HOW SHOULD I CLEAN MY CLUBS?

To clean your Caldwell Golf clubs, we recommend using CERAMA BRITE (a mild detergent), a damp cloth, and a soft nylon brush. However, if you wipe down your clubs with a moist towel and a soft nylon brush after each round you can keep your clubs looking like new.

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12. DOES CALDWELL GOLF DO ANY CLUB REFINISHING?

Caldwell Golf does not refinish or refurbish clubs. If you feel your club(s) need refinishing, we recommend contacting the Genesis Paint Company (Eugene Cameron) 011 52 686 153 5318. They do a great job and can match our paint exactly. You should be able to receive a cost quote and return delivery estimate over the phone.

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13. WHAT DO I DO IF MY CLUB IS IN NEED OF REPAIR OR REPLACEMENT?

YOU MUST HAVE A RETURN AUTHORIZATION NUMBER (RA#) BEFORE SHIPPING A CLUB TO CGC. Please call 760.602.8292 for instructions.

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14. ANY ADVICE ON HOW TO RESHAFT CGC's CLUBS?

YES!  DO NOT WORK ON OUR CLUBS! THE CLUB WARRANTY WILL BE NULL & VOID IF ANY REPAIRS TO THE SHAFT OR HEAD ARE PERFORMED BY ANYONE OTHER THAN A TRAINED AND QUALIFIED CGC REPAIRMAN.

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15. HOW DO I INQUIRE ABOUT EMPLOYMENT OPPORTUNITIES?
 

If you are interested in employment with Caldwell Golf, please visit Human Resources on our Web site for job listings and other valuable information. You may also submit a resume and cover letter directly to: careers@caldwellgolf.com

If you cannot access the online CAREERS page or send your resume to us by fax (760 602 8295),

please forward by snail mail to:
Caldwell Golf Co., Inc. • 2131 Las Palmas Dr • Carlsbad, CA 92011-1524 • Attn: Careers

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